Sales - Please send us a ticket if you have any questions or concearns regarding any of tzulo's services.
Billing - If you are inqiuring about a Billing issue, please be sure to include your Service information as well.
Abuse - Abuse is not tolerated on our network. Please contact us immediately for any ddos, malware, phishing, spamming, or other abuse activity.
If you have a legitimate complaint about copyright infringement, please send us a proper notification with the below information:
A Proper Digital Millennium Copyright Act (DMCA) notification will include:
1) Notificaton must be sent to us at our designated address of: ABUSE@tzulo.com
2) Notification must be signed by the copyright owner or agent.
3) Identify the original copyrighted work (or works if there are multiple) you claim has been infringed upon.
4) Identify the material that is infringing your copyrighted work.
5) Include contact information so we can responed when appropriate.
6) Include a statement stating your complaint is in 'good faith.'
7) Write stating the information in the notification is accurate.
8) State that under penalty of perjury you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
If you are with a Law Enforcement agency please contact us directly at email@example.com. Please be sure to include your full contact information in the email.
**Please be advised that due to large amount of abuse reports we receive daily, we might not be able to respond back to yours individually. We will do our best to have the reported issue resolved with our customers within 48 to 72 hours.